Senior Claims Team Manager

Senior Claims Team Manager


  • Permanent
  • Salary: £25000 - £27000 per annum + Excellent Benefits
  • Ref: CD1861
  • Have previous experience as Team Manager within fast paced target driven environment is essential
  • Excellent planning and organisational skills with the ability to multi-task and prioritise a team`s workload
  • Be proficient in handling escalated client objections
  • Be highly self-motivated with the ability to lead and inspire others to maximise their potential.
  • Be passionate about quality
  • Have a proven track record of high personal achievement against demanding business objectives
  • Have excellent coaching skills
  • Project self-confidence, personal credibility and a professional image
  • Be highly articulate with excellent written and verbal communication skills
  • Have a strong understanding of campaign financials and revenue generation
  • Have excellent influencing and interpersonal skills
  • Have a strong understanding of contact centre technology & methodology
  • Have excellent presentation skills
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