Property Claims & Client Support Analyst

Property Claims & Client Support Analyst


  • Permanent
  • Salary: £37000 - £42000 per annum + Excellent Benefits
  • Ref: CD1880
  • Building strong relationships with customers
  • Gain in-depth knowledge of clients’ business infrastructure, processes, key personnel, and needs.
  • To be the subject matter expert on Xactware solutions for the customer.
  • To work with sales, account managers and product experts/developers to successfully complete implementation and configuration projects for the customer.
  • Participate in Client review meetings and prospect sales pitches, which will include presentations and demonstrations.
  • Supporting customers across Europe via phone, WebEx or face to face and ensure customer satisfaction and resolution of all post-sales issues: technical or non-technical.
  • Complete all special projects and other duties as assigned.
  • Self-motivated. Must be able to perform duties independently.

Ideal experience and qualifications

  • Property claims experience
  • Project management or equivalent work-related experience
  • Previous use of scoping software is advantageous, but not essential
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