Desktop Claims Negotiator / Third Party Property Damage

Desktop Claims Negotiator / Third Party Property Damage


  • Permanent
  • Salary: £23000 - £25000 per annum + Excellent Benefits
  • Ref: CD1886

  • Communicate with the third party via telephone, email and post in an efficient and professional manner.
  • Appoint contractors and to update claims on internal systems and make appropriate decisions on validation.
  • Manage personal allocation of claims, post and diary work in a timely and efficient manner
  • Handle claims in line with client specifications and the appropriate service standards while providing a high level of customer care
  • Authorise payments to claimants and supplies for settlement within an agreed delegated authority
  • Actively adhere to and promote the principles of treating customers fairly (TCF) and operate within Financial Conduct Authority (FCA) guidelines
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